Cloud ‘s technologies continue to have an increasing impact on Enterprise Resource Planning (ERP) systems. Security and protection of personal data are becoming an increasingly crucial factor for the sector, and the lack of enough staff remains the main challenge for industry companies. Learn more about us by clicking here.
Complete Business Ecosystems In The Cloud
While we have recently talked individually about different types of business management and analysis solutions (such as ERP, CRM and Business Intelligence), it is expected to see an ever-increasing deployment of complete business ecosystems that integrate multiple functionalities that cover the entirety of our business operations. the company and the management of all internal and external processes and communications. This tendency towards overall integration is primarily due to the stable development of the clouds and the migration of more businesses to them.
Cloud capabilities greatly facilitate the integration and exchange of information between different software solutions, as well as the customization of standard business systems with additional applications that meet business specificities. This in turn will greatly increase the flexibility of companies and improve the ability to retrieve and analyze large amounts of data.
Increased Integration With External Systems
In addition to improved connectivity, we will continue to see enhanced integration of business management solutions with external systems such as online stores, customer portals, mobile applications, chatbot systems and more. The ever-improving business software connection interfaces will continue to contribute to improving the efficiency of companies and providing complete customer service through all points of contact.
Due to the rapid growth of e-commerce, especially in sectors such as FMCG, expectations are precisely where the tendency is to make the most clear and in the shortest possible time.
The Internet of Things (IoT) segment in 2018 is expected to grow in Industrial Internet of Things solutions that add connectivity and intelligence to manufacturing equipment. More and more large players are creating applications in this field, and the number of start-ups, including Bulgarian companies, is focused entirely on it. This will give companies new data sources and, accordingly, new business analysis and process optimization capabilities.
Gradually, enterprises that rely on integration between industrial IoT solutions and ERP systems will gain important competitive advantages over other players.
Enhancing The Role Of Business Intelligence Systems
BI Business Intelligence solutions and their integration with ERP systems will continue to grow in importance throughout the new year, largely driven by the accumulation of large data sets (so-called Big Data). The tendency is for BI systems to become more flexible, intuitive and easy to use, which will allow their full use by all team members.
Artificial Intelligence Increases Efficiency
AI will have an increasing impact on business management systems, which will optimize the overall workflow for organizations.
Artificial intelligence in ERP and CRM systems will greatly increase the efficiency of work, replacing humans in many frequently repeated tasks, and this will undoubtedly reduce operating costs. In addition, artificial intelligence will be increasingly used in work planning processes, such as in-service operations and maintenance or diagnostics of technical failures. This will give employees more opportunities to focus on analytical and non-routine tasks and will increase work efficiency.